Request a return within 30 days
Contact support within 30 calendar days of delivery. Include your order number, the item you want to return, and the reason for the request so eligibility and next steps can be confirmed.
Return policy
Start an eligible return within 30 calendar days of delivery. Review the request process, fees, refund timing, and support steps below.
Contact support within 30 calendar days of delivery. Include your order number, the item you want to return, and the reason for the request so eligibility and next steps can be confirmed.
Eligible returns do not have a return-label fee or restocking fee. Do not mail an item before receiving the correct instructions from support.
Do not mail an item back unless support provides return instructions. After the request is reviewed, we will provide the correct return instructions and explain the expected next step.
If your tee arrives damaged, defective, or different from what you ordered, contact support within 30 days of delivery with your order number and clear photos so we can review the issue.
Start every return through Petal Ink Tees support first. We will confirm eligibility, provide the correct return instructions, and guide the next step before anything is mailed back.
Orders move to fulfillment quickly. Cancellation, size, color, and address changes cannot be guaranteed after an order is placed. If a supplier declines or cancels an order, the request is reviewed manually.
Approved refunds are issued to the original payment method after the supplier processes the return and refunds the store. Your bank or card provider may need 5-10 business days to post the credit.
Return eligibility depends on the product and the condition of the item. Support will confirm the applicable instructions before a return is sent.
Contact Petal Ink Tees support with your order number, item name, and description of the issue, and clear photos. Do not send items back before receiving return instructions.
Before you send anything back
This keeps the return address, eligibility, item condition, and next steps clear before a package is mailed.